Shipping and Returns Policy

Shipping

We offer free worldwide delivery. Orders are usually dispatched within 24 hours and we use expedited shipping which takes between 1-3 days within the UK. Orders from the EU are shipped from within the EU, packages are delivered within 4-7 days depending on the location.  You’ll receive notifications from us when your order is received and a tracking number when it ships. If for some reason you are not happy with your purchase we will refund the cost of the product if you notify us within 7 days of receiving your order.  Have a look below for more details. 

Return Policy

We hope you will love your Desavery products. If, for some reason you are not happy with them we will refund you fully for the cost of the products if you notify us within 7 days of their receipt and then return the products to Desavery. Please get in touch via team@desavery.co.uk to let us know whether you would like a refund or an exchange/credit note. Once we receive the products we will issue a refund for the cost of the products within 5 days.

We can only accept returns on products that are gently used (at least three quarters full).